1. Introduction
Chana IT Solutions (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you use our website, services, and digital platforms.
By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, email address, phone number, billing address
Company name and position (if applicable)
b. Non-Personal Information
Browser type, device information, IP address
Website usage data, cookies, and analytics information
c. Information from Third Parties
Data obtained through our digital marketing campaigns, social media integrations, or partner platforms
3. How We Use Your Information
We use your information to:
Provide web development and digital marketing services
Respond to your inquiries and provide customer support
Improve our website, products, and services
Send you marketing communications (with your consent)
Perform analytics and measure campaign effectiveness
Comply with legal obligations
4. Sharing of Information
We do not sell or rent your personal information.
However, we may share your data with:
Service providers and subcontractors assisting in project delivery
Payment processors (for transactions)
Legal authorities when required by law
Analytics and marketing platforms (e.g., Google Analytics, Facebook Ads) to improve services
5. Cookies & Tracking Technologies
We use cookies and similar tracking tools to enhance user experience, analyze traffic, and personalize content. You can choose to disable cookies in your browser settings, but some features of our website may not work properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration.
7. Your Rights
Depending on your location, you may have the right to:
Access and request a copy of your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
Restrict or object to certain data processing activities
To exercise your rights, contact us at support@chanaitsolutions.com.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Chana IT Solutions
VPO Sri Bhaini Sahib, Distt. Ludhiana (PB) – 141126
Email: support@chanaitsolutions.com