Terms and Conditions

1. Introduction

Chana IT Solutions (“we,” “our,” or “us”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the data you share when using our website, services, and digital platforms.

2. Information We Collect

We may collect:

a. Personal Information

• Name, email address, phone number, billing details

• Company name and position

b. Non-Personal Information

• Browser/device information, IP address, website usage statistics

c. From Third Parties

• Marketing campaign data, social media interactions, analytics reports

3. Services We Provide

Our services include (but are not limited to):

• Web Development

• Digital Marketing

• Search Engine Optimization (SEO)

• Social Media Marketing (SMM)

• E-Commerce Store Development

• Shopify Store Development

• cPanel Management

• WHM/WHMCS Setup and Management

• Website Backup & Migration

• Image Editing & Optimization

• Video Editing

• Content Writing

4. How We Use Your Information

• Delivering and managing services you request

• Improving website performance and user experience

• Sending project updates and marketing communications (with consent)

• Analytics, performance tracking, and campaign measurement

• Legal compliance

5. Sharing of Information

We do not sell or rent personal data. We may share it with:

• Project-related subcontractors and service providers

• Payment processors

• Legal authorities when required

• Marketing and analytics platforms

6. Data Security

We use secure servers, encryption, and access control measures to protect your data.

7. Your Rights

You can request:

• Access to your personal data

• Correction or deletion

• Withdrawal from marketing communications

• Restriction of processing

8. Third-Party Links

We are not responsible for privacy practices of external websites.

9. Changes to Policy

We may revise this Privacy Policy at any time.

10. Contact Us

Email: support@chanaitsolutions.com